Hibajee Casino Terms and Conditions

1 Acceptance of Terms

By accessing hibajee casino, creating an account, or placing any bet or wager on the platform, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. These terms form a legally binding agreement between you and hibajee casino. If you do not agree with any part of these terms, you must not use the platform.

These terms apply to all services offered by hibajee casino, including casino games, arcade titles, sports betting, live dealer tables, and any promotional offers. They apply regardless of the device you use to access the platform — whether that is a mobile phone, tablet, or desktop computer.

2 Eligibility

To register and play at hibajee casino, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration.
• You must be accessing hibajee casino from a jurisdiction where online gambling is not prohibited by local law.
• You must not be a current employee, contractor, or immediate family member of a hibajee casino employee.
• You must not have been previously excluded or banned from hibajee casino.
• You must be registering on your own behalf and not on behalf of any third party.

Hibajee casino reserves the right to request proof of age and identity at any point. If a player is found to be underage, their account will be closed immediately, all winnings will be forfeited, and any deposits made will be returned to the original payment method after deducting any amounts already withdrawn.

3 Account Registration

Each player is permitted to hold one account at hibajee casino. Creating multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited. If duplicate accounts are detected, hibajee casino may close all associated accounts and void any balances or pending withdrawals.

When registering, you must provide accurate and complete information. This includes your full name, date of birth, email address, and a valid phone number. Providing false information during registration is a breach of these terms and may result in account closure and forfeiture of funds.

You are responsible for maintaining the confidentiality of your hibajee casino username and password. Do not share your login credentials with anyone. Hibajee casino will never ask for your password via email, chat, or phone. If you believe your account has been accessed without your authorisation, contact our support team immediately so we can secure your account.

4 Deposits and Payments

Hibajee casino accepts deposits via bKash, Nagad, and Rocket. All deposits are credited to your account instantly. There are no fees charged by hibajee casino for deposits, though your mobile banking provider may apply their own transaction charges.

The minimum deposit amount at hibajee casino is ৳200. There is no maximum deposit limit for standard accounts, though higher deposit amounts may trigger additional verification checks. All deposits must be made from a payment method that belongs to you — using someone else's bKash or Nagad account to fund your hibajee casino account is not permitted.

• Deposits are processed instantly and credited to your account balance in real time.
• Hibajee casino does not accept cash deposits or bank transfers at this time.
• All transactions are processed in Bangladeshi Taka (BDT).
• Deposits made in error cannot be reversed once they have been credited to your account balance.
• Hibajee casino reserves the right to refuse or reverse a deposit if fraud is suspected.

5 Withdrawals

Withdrawals at hibajee casino are processed to the same payment method used for the most recent deposit. This policy exists to prevent money laundering and to protect players from unauthorised withdrawals. If your original payment method is no longer available, contact support before requesting a withdrawal.

The minimum withdrawal amount is ৳500. Withdrawals are typically processed within 10 minutes of the request being submitted, 24 hours a day. In some cases — particularly for first-time withdrawals or large amounts — additional verification may be required, which can extend processing time.

• Withdrawals can only be made from your real money balance, not from active bonus funds.
• Any wagering requirements attached to a bonus must be completed before the associated winnings can be withdrawn.
• Hibajee casino reserves the right to request identity documents before approving any withdrawal.
• Withdrawals that cannot be completed due to incorrect payment details provided by the player are the player's responsibility.
• Hibajee casino does not charge withdrawal fees, but your mobile banking provider may apply charges.

6 Bonuses and Promotions

Hibajee casino offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms stated at the time the offer is presented. General bonus rules that apply across all hibajee casino promotions are outlined below.

• Bonuses are credited to your account as bonus funds, not as withdrawable cash.
• Each bonus has a wagering requirement that must be met before any winnings can be withdrawn. The wagering requirement is stated clearly in the bonus terms.
• Bonus funds expire if the wagering requirement is not completed within the stated time period.
• Only one bonus can be active at a time unless stated otherwise in the specific promotion terms.
• Hibajee casino reserves the right to withdraw any bonus offer at any time without prior notice.
• Bonuses are intended for personal recreational use only. Any attempt to exploit bonus offers through systematic play, multiple accounts, or coordinated wagering will result in the bonus being voided and the account being reviewed.
• The welcome bonus at hibajee casino is available to new players on their first deposit only. Players who have previously held an account are not eligible for the welcome bonus.

7 Game Rules and Fairness

All games available at hibajee casino use certified random number generators (RNG) to determine outcomes. This ensures that every spin, hand, or round is independent and unpredictable. Game results cannot be influenced by hibajee casino, the game provider, or the player.

Each game at hibajee casino has its own set of rules, which are accessible from within the game interface. Players are responsible for understanding the rules of any game before placing a bet. Hibajee casino is not responsible for losses resulting from a player misunderstanding how a game works.

• In the event of a technical fault during a game round, the round may be voided and the stake returned to the player.
• If a game result is displayed incorrectly due to a software error, the correct result as recorded in the server logs will be used to determine the outcome.
• Hibajee casino reserves the right to void bets placed on games that were affected by a known technical issue at the time of play.
• Live dealer game results are final once the dealer has announced the outcome. Disputes must be raised within 24 hours of the game round completing.

8 Prohibited Conduct

The following activities are strictly prohibited at hibajee casino. Engaging in any of these behaviours will result in immediate account suspension and may result in legal action:

• Using automated software, bots, or scripts to place bets or interact with the platform.
• Exploiting software bugs, glitches, or errors to gain an unfair advantage.
• Colluding with other players to manipulate game outcomes, particularly in live dealer or poker games.
• Using stolen, fraudulent, or unauthorised payment methods to make deposits.
• Attempting to launder money through the hibajee casino platform.
• Creating multiple accounts to claim bonuses more than once.
• Providing false identity information during registration or verification.
• Threatening, harassing, or abusing hibajee casino staff or other players.

9 Account Suspension and Closure

Hibajee casino reserves the right to suspend or close any account at any time, with or without prior notice, if we have reason to believe that the account is being used in breach of these terms. Reasons for suspension or closure include but are not limited to:

• Suspected fraud or money laundering activity.
• Failure to complete identity verification within the required timeframe.
• Breach of any section of these Terms and Conditions.
• A player requesting self-exclusion under the responsible gaming policy.
• Inactivity — accounts with no login activity for 12 consecutive months may be flagged as dormant.

If your account is closed for reasons other than a breach of terms, any remaining real money balance will be returned to your registered payment method within 5 business days. Bonus funds are not returned upon account closure.

Players may also request voluntary account closure at any time by contacting hibajee casino support. Voluntary closure requests are processed within 24 hours.

10 Responsible Gaming

Hibajee casino is committed to promoting responsible gaming. We provide tools that allow players to manage their gambling activity, including deposit limits, session time limits, and self-exclusion options. These tools are available directly from your account settings.

If you feel that your gambling is becoming a problem, we strongly encourage you to use these tools or contact our support team. Hibajee casino takes problem gambling seriously and our support staff are trained to assist players who need help managing their activity.

• Deposit limits can be set on a daily, weekly, or monthly basis and take effect immediately.
• Increasing a deposit limit requires a 24-hour cooling-off period before the new limit takes effect.
• Self-exclusion can be requested for periods of 1 month, 3 months, 6 months, 1 year, or permanently.
• During a self-exclusion period, your account will be locked and you will not be able to log in or receive promotional communications.

For more information, visit our dedicated Responsible Gaming page.

11 Privacy and Data

Hibajee casino collects and processes personal data in accordance with our Privacy Policy. By registering an account, you consent to the collection and use of your personal information as described in that policy. We do not sell your personal data to third parties.

Your data is used to operate your account, process transactions, verify your identity, comply with legal obligations, and improve the hibajee casino platform. We use industry-standard encryption to protect your data in transit and at rest.

For full details on how hibajee casino handles your personal information, please read our Privacy Policy.

12 Limitation of Liability

Hibajee casino provides its platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access. Hibajee casino is not liable for losses resulting from:

• Platform downtime or technical interruptions beyond our reasonable control.
• Delays in payment processing caused by third-party payment providers.
• Losses resulting from a player's own decisions, including betting decisions.
• Unauthorised access to a player's account resulting from the player sharing their own credentials.
• Internet connectivity issues on the player's side that affect gameplay.

In all cases, hibajee casino's maximum liability to any player is limited to the amount deposited by that player in the 30 days preceding the event giving rise to the claim.

13 Changes to These Terms

Hibajee casino reserves the right to update or modify these Terms and Conditions at any time. When material changes are made, we will notify registered players via email or an in-platform notification at least 7 days before the changes take effect.

Continued use of hibajee casino after the effective date of any changes constitutes your acceptance of the updated terms. If you do not agree with the updated terms, you must stop using the platform and may request account closure by contacting support.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point, please contact the hibajee casino support team. We are available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: Available directly from your account dashboard after logging in.
• FAQ: Visit our FAQ page for answers to common questions.

Our support team is trained to handle account queries, payment issues, bonus questions, and responsible gaming requests. When contacting us, please have your registered email address and account username ready so we can assist you as quickly as possible.